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Payment Questions
- There is Fraud on my Credit Card
- What Payment Methods Do You Accept?
- Why Can’t I Choose PayPal on Checkout?
- Can I Use Coupons When Buying Gift Cards?
- Has My Cash/Money Order Arrived Yet?
- Do you accept Visa or M/C Gift Cards?
- Why Was My Credit Card Declined?
- Can I Pay in Foreign Currency?
- Will I Be Charged Tax On My Order?
- Why Does Salvia Show a Price of $0.00?
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Privacy & Security
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Shipping Questions
- I Lost My Tracking Number!
- Do You Ship Discreetly?
- What Does "Electronic Notification Received" Mean?
- Where's My USPS Priority Package?
- Why Can't I Track My Priority Package?
- How are Products Packaged INSIDE the Discreet Boxes?
- It's Saturday - Where's My FedEx Package?
- Will I Have to Sign for My Package?
- How Do I Check International Tracking Numbers?
- Can I have My Item Held at the Post Office?
- Can I Fix An Incorrect Shipping Address?
- When Can I Expect My Package?
- Why Did You Ship "Air Mail" to Canada?
- Where's My REGISTERED Package?
- FedEx Left My Package! - Now What?
- I'm In Chicago, Can I Pick Up My Order?
- My Package Shows as Delivered. Where Is It?
- How Quickly Do You Process Orders?
- Does Customs Ever Confiscate Packages?
- What Are Your International Shipping Times?
- Where's My (USA) Express Package?
- Do You Ship to APO Addresses?
- Do You Ship to Australia or New Zealand?
- It's a Holiday. So Where's My Package?
- Where's My UN-Insured International Package?
- Why Was I Charged Additional Shipping?
- How to Pay the Additional Shipping Costs?
- You Changed My Shipping Method!
- Where's My Insured International Package?
- Can I Charge Shipping to My Own Account?
- Will you ship to PO Boxes (P.O. Boxes)?
- Do You Ship to the UK (Britian/United Kingdom)?
- International Shipping Guarantees?
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General Questions
- Main FAQ
- What Gives? - Are You Guys IAmShaman?
- How Many Cigarettes in 1/2 Ounce?
- Do Your Products Show Up On Drug Tests?
- What Herbs Traditionally Induce OBE's?
- How to Grow HBWR Seeds?
- Can I Extract Blue Lotus With Alcohol?
- How Much Blue Lily/Lotus Per Dose?
- Do You Offer Wholesale Accounts?
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- Can Your Herbs Be Vaporized?
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- Why Aren't You Selling Salvia Anymore?
- Will You Alert Me if My Product is Out of Stock?
- Where Can I Find More Product Information?
- Do You Sell to Minors?
- Why Are You Guys So Cheap?
- Why Can't You Offer Product Advice?
- Methadone Detox & Kratom ?
- What's Your 100% Satisfaction Guarantee?
- The "Out of Stock" Date Changed! - Why?
- Do You Offer Samples?
- Why Don't You Carry Datura?
- I Need to Lose Weight. Can You Help?
- What's Your Return Policy?
- Where's My Backordered Product?
- Is There Any Danger In Mixing Botanicals?
- How to Grow HBWR Seeds?
- Any Products Coated With Poisons?
- What Does 'Herbal Mala' Mean?
- How to Find State Shipping Laws?
- I Didn't Get My Full Order!
- Where Are Your Products Produced?
- Do You Have User Art Galleries?
- Do You Allow Anyone to Use Your Images?
- Do You Wholesale?
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Website Issues
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Product Questions
- What Does VIABLE on the Seeds Mean?
- What is the Shelf Life of Your Extracts?
- What is Standardized & Non-Standardized?
- Is Your Valerian Root for Tea or Incense?
- How Do You Take the Kava Paste?
- Do You Sell "Legal Highs" or Drug Alternatives?
- What About Your Kava Kava?
- Why So Strict About "No Consumption"?
- Are All Your Products Legal?
- How Many Amanita Caps Per Ounce?
- Are Your Amanitas Genuine?
- Which is Which? - Blue Lotus/Blue Lily
- What Are Uses of Blue Lotus Absolute Oil?
- How Do I Know How Much Kratom to Buy?
- Do Ghana HBWR seeds contain LSA?
- How Much Haramline in the Harmaline 5x?
- Why Don't You Offer Mimosa or Chacruna?
- Are There Ever Bugs in Your Herbs?
- What About Your Amanitas?
- What Are Your Favorites/Top Sellers?
- There's Sand In My Kratom! - Why?
- Are Seeds Treated or Untreated?
- Do You Grow Your Own Plants?
- Why Am I Shorted Seeds?
- What Are Your Essential Oil Grades?
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Actually, the numbers you get in relation to your package are not Tracking Numbers unfortunately. Numbers that begin with “LS” are simply the Customs Form numbers, to show proof of the package being sent, but since it’s the cheaper option, there is no insurance or guarantees for that type of shipping.
Any other number (except Express to Canada) is either a Registered Mail number or an Insured Mail number that provides proof of delivery, and the ability to file a claim if a package does not appear.
The United States Post Office keeps promising to add tracking to packages, but have still not implemented this feature. You can got to www.usps.com and plug your number in…sometimes the insured or registered numbers do show some sort of tracking, but it’s really not reliable or predictable.
If you want up-to-the-minute information about the status of your package, IAmShaman does not offer this, but our new Shaman’s Garden does. Shaman’s Garden has user accounts with order histories, wish lists, and more. At least there, you can have all of your information in one place, and can always see the same information we have in relation to the status of your package.
IAmShaman discards all order information after 3 months, to further ensure customer privacy, but over 100,000 Shaman’s Garden customers later, we have not had a single account compromised.
