We know it’s easy to get anxious when sending out money to strangers in the mail, but we ship cash and money order orders out the same day we receive them. Cash, Money Orders, and Checks must be in US dollars or we will return them to you. Then, if you used the cart system […]
FAQ
Can I Use Coupons When Buying Gift Cards?
When buying cash in the form of a Gift Certificate or Gift Card through the website, if you use a coupon, it will only decrease the value of the Gift Certificate you are purchasing. In other words, if you buy a $10.00 Gift Certificate, and use a 10% off coupon, since you’re buying “cash”, the […]
Why Can’t I Choose PayPal on Checkout?
We’re sorry, but PayPal has been systematically closing any venders’ accounts that sell anything that they do not approve of. They have suspended our account for two reasons: 1. We are selling “unapproved herbal products” even though every single one of the products we offer is completely legal. They are only targeting websites that offer […]
Do You Wholesale?
We not only take great pride in all of our products, many of our products are grown on small farms, either through contracts with farmers in emerging nations, with various indigenous tribes, or on our Private Reserve farms scattered throghout the world. That, combined with our massive returning customer base that continues to grow, we […]
Do You Allow Anyone to Use Your Images?
This is a very good question. Most of the the information on our website is original, as are a great number of the product photos that appear. This makes it a easy task to see when others try to use our photos and/or product descritptions; especially with Copyscape; a web-based service that scours the internet […]
Do You Have User Art Galleries?
Glad you asked, and the answer is a resounding YES! We’re working on a complete “User Area” for art and music, and the Visionary Outsider Art Gallery is already up and running, with many artists already applying for space. We’ve got PayPal built-in as well, so if you’re interested in selling your art, we take […]
Where Are Your Products Produced?
Wow; a great question, but a VERY complex answer! In short, our products are literally produced all over the world. The products we grow ourselves are grown on our Private Reserve Farms in various places throughout the world. (You can read about our “ Private Reserve” on Shaman’s Garden.) For many of our South American […]
I Didn’t Get My Full Order!
This is perhaps the #1 frustration that we actually share with our customers! With over 2,500 products (as of this writing) and hundreds of orders per day, we do our absolute best to make sure that every single product we offer is in stock and in your package. But, admittedly, there are a few occasions […]
How to Find State Shipping Laws?
It’s not easy to offer any specifics on how to find your state laws for shipping and interstate shipping of products. We have a legal team who is dedicated to making sure that we don’t ship anything we’re not supposed to ship to anyone we’re not supposed to ship it to. But, ultimately, it’s up […]
What Does ‘Herbal Mala’ Mean?
We’ve been asked about what exactly an herbal mala is; since it’s herbal, customers have wondered if it’s sturdy or will disintegrate over time. This is a very good question! And the answer is simple: The malas are made out of fragrant seeds or some other natural product such as sanded sandalwood. This is what […]
YOU MUST BE AT LEAST 18 TO PURCHASE ANYTHING HERE!