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Payment Questions
- There is Fraud on my Credit Card
- What Payment Methods Do You Accept?
- Why Can’t I Choose PayPal on Checkout?
- Can I Use Coupons When Buying Gift Cards?
- Has My Cash/Money Order Arrived Yet?
- Do you accept Visa or M/C Gift Cards?
- Why Was My Credit Card Declined?
- Can I Pay in Foreign Currency?
- Will I Be Charged Tax On My Order?
- Why Does Salvia Show a Price of $0.00?
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Privacy & Security
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Shipping Questions
- I Lost My Tracking Number!
- Do You Ship Discreetly?
- What Does "Electronic Notification Received" Mean?
- Where's My USPS Priority Package?
- Why Can't I Track My Priority Package?
- How are Products Packaged INSIDE the Discreet Boxes?
- It's Saturday - Where's My FedEx Package?
- Will I Have to Sign for My Package?
- How Do I Check International Tracking Numbers?
- Can I have My Item Held at the Post Office?
- Can I Fix An Incorrect Shipping Address?
- When Can I Expect My Package?
- Why Did You Ship "Air Mail" to Canada?
- Where's My REGISTERED Package?
- FedEx Left My Package! - Now What?
- I'm In Chicago, Can I Pick Up My Order?
- My Package Shows as Delivered. Where Is It?
- How Quickly Do You Process Orders?
- Does Customs Ever Confiscate Packages?
- What Are Your International Shipping Times?
- Where's My (USA) Express Package?
- Do You Ship to APO Addresses?
- Do You Ship to Australia or New Zealand?
- It's a Holiday. So Where's My Package?
- Where's My UN-Insured International Package?
- Why Was I Charged Additional Shipping?
- How to Pay the Additional Shipping Costs?
- You Changed My Shipping Method!
- Where's My Insured International Package?
- Can I Charge Shipping to My Own Account?
- Will you ship to PO Boxes (P.O. Boxes)?
- Do You Ship to the UK (Britian/United Kingdom)?
- International Shipping Guarantees?
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General Questions
- Main FAQ
- What Gives? - Are You Guys IAmShaman?
- How Many Cigarettes in 1/2 Ounce?
- Do Your Products Show Up On Drug Tests?
- What Herbs Traditionally Induce OBE's?
- How to Grow HBWR Seeds?
- Can I Extract Blue Lotus With Alcohol?
- How Much Blue Lily/Lotus Per Dose?
- Do You Offer Wholesale Accounts?
- Can I Change My Order?
- I'm Unhappy With My Order. What Now?
- Are You Guys Just Another Scam Site?
- Can Your Herbs Be Vaporized?
- Can I Cancel or Change My Order?
- Why Aren't You Selling Salvia Anymore?
- Will You Alert Me if My Product is Out of Stock?
- Where Can I Find More Product Information?
- Do You Sell to Minors?
- Why Are You Guys So Cheap?
- Why Can't You Offer Product Advice?
- Methadone Detox & Kratom ?
- What's Your 100% Satisfaction Guarantee?
- The "Out of Stock" Date Changed! - Why?
- Do You Offer Samples?
- Why Don't You Carry Datura?
- I Need to Lose Weight. Can You Help?
- What's Your Return Policy?
- Where's My Backordered Product?
- Is There Any Danger In Mixing Botanicals?
- How to Grow HBWR Seeds?
- Any Products Coated With Poisons?
- What Does 'Herbal Mala' Mean?
- How to Find State Shipping Laws?
- I Didn't Get My Full Order!
- Where Are Your Products Produced?
- Do You Have User Art Galleries?
- Do You Allow Anyone to Use Your Images?
- Do You Wholesale?
- Show Remaining Articles (23) Collapse Articles
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Website Issues
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Product Questions
- What Does VIABLE on the Seeds Mean?
- What is the Shelf Life of Your Extracts?
- What is Standardized & Non-Standardized?
- Is Your Valerian Root for Tea or Incense?
- How Do You Take the Kava Paste?
- Do You Sell "Legal Highs" or Drug Alternatives?
- What About Your Kava Kava?
- Why So Strict About "No Consumption"?
- Are All Your Products Legal?
- How Many Amanita Caps Per Ounce?
- Are Your Amanitas Genuine?
- Which is Which? - Blue Lotus/Blue Lily
- What Are Uses of Blue Lotus Absolute Oil?
- How Do I Know How Much Kratom to Buy?
- Do Ghana HBWR seeds contain LSA?
- How Much Haramline in the Harmaline 5x?
- Why Don't You Offer Mimosa or Chacruna?
- Are There Ever Bugs in Your Herbs?
- What About Your Amanitas?
- What Are Your Favorites/Top Sellers?
- There's Sand In My Kratom! - Why?
- Are Seeds Treated or Untreated?
- Do You Grow Your Own Plants?
- Why Am I Shorted Seeds?
- What Are Your Essential Oil Grades?
- Show Remaining Articles (10) Collapse Articles
We completely respect our customer’s rights to privacy, and ship extremely discreetly as a result. Our USA packages are shipped in plain brown manila envelopes for 1st Class shipments, and Priority Mail boxes supplied by the Post Office for all other shipments.
Our return address is our PO Box, and simply states where the package is from:
SHIPPING DEPT
PO BOX 12618
CHICAGO IL 60612
One of our main goals is to provide you, our treasured customer, with the most comfortable and confidant online shopping experience you can have. We tightly screen orders to ensure that no one under 18 is trying to order from us, we have strict shipping policies about shipping to the cardholders name and billing address, as well as several other measures that protect your privacy, and ensure packages get sent exactly where they are meant to be sent.
We are also a fully licensed corporation, and run our business to the strict letter of the law. Our highly qualified legal team has taken extensive measures to ensures that (unlike other venders we have found on the internet who leave themselves susceptible to customer lists being compromised or confiscated); we never have to worry about absolutely anyone getting their hands on any of our customer’s information.
This is the same with e-mail addresses as well; we never sell, rent, distribute, or otherwise do anything with your e-mail address other than use it to send you notifications in relation to your order…period.
