PHPKB Knowledge Base Logo
:)
FAQ Knowledge Base  
Home » Categories » General Questions

Will You Alert Me if My Product is Out of Stock?

We do our best to keep the stock status of all of our products updated on our website, but due to the large amount of orders we receive each day as well as the sheer number of products we offer, it's not always possible to do so.  Sometimes, before we can put up an "out of stock" notice on the product descriptions, there may be orders that were placed after we ran out of stock of a particular item.

But, if we don't have something in stock when we go to pack your order, we alert you via e-mail immediately, and also notate the invoice we place in your order as well.  If you get an order and there is no notification that a product you're missing from your order is out of stock, then assume a mistake (though rare) was made, and contact us immediately via phone, e-mail, or Live Chat so we can rectify the situation for you.

Also, since we ship all orders the same day (as long as they are placed before 3:00PM, CST), if you don't receive an "Order shipped" notification, don't hesitate to contact us to see the status of your order.  Better yet, if you want an instant update on order status at any time, our new cart at Shaman's Garden offers instant order updates, as well as order histories, wish lists, and  live order status, that is updated as the order is processed, packed, and shipped instantaneously.

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Can Your Herbs Be Vaporized?
Viewed 6303 times since Tue, Nov 30, 1999
Where's My Backordered Product?
Viewed 5695 times since Tue, Nov 30, 1999
Can I Cancel or Change My Order?
Viewed 6274 times since Tue, Nov 30, 1999
Why Aren't You Selling Salvia Anymore?
Viewed 6127 times since Tue, Nov 30, 1999
How to Find State Shipping Laws?
Viewed 1841 times since Tue, Nov 30, 1999
The "Out of Stock" Date Changed! - Why?
Viewed 5947 times since Tue, Nov 30, 1999
I'm Unhappy With My Order. What Now?
Viewed 6579 times since Tue, Nov 30, 1999
Do You Have User Art Galleries?
Viewed 1234 times since Tue, Nov 30, 1999
Methadone Detox & Kratom ?
Viewed 5172 times since Tue, Nov 30, 1999
What Herbs Traditionally Induce OBE's?
Viewed 7347 times since Tue, Nov 30, 1999