PHPKB Knowledge Base Logo
:)
FAQ Knowledge Base  
Home » Categories » General Questions

I'm Unhappy With My Order. What Now?

We rarely get any complaints from customers, but on the rare occasions when we do, we do everything we can to fix the problem in as timely and fair a manner as possible. We feel that customer loyalty to our shop is far more important than a single botched order. Mistakes can happen, but if you are simply unhappy or dissatisfied with a product from us, as per our 100% SATISFACTION GUARANTEE, you may return the product for a replacement or even a full refund. Refunds or replacements will be issued for defective products, wrong quantity, wrong item shipped and/or freight damage.

Full details are HERE.

A refund can only be issued to the card originally used, or to the address and name from which a money order was sent. Our address is:

Shaman's Garden
Attn: RETURNS
PO Box 12618
Chicago, IL 60612

Please include a brief note with the item explaining this situation.  Let us know if there is anything else we can do to assist you, and thanks for the opportunity to provide you with our products even though you are displeased.

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Do Your Products Show Up On Drug Tests?
Viewed 12032 times since Tue, Nov 30, 1999
Why Are You Guys So Cheap?
Viewed 6759 times since Tue, Nov 30, 1999
Can I Extract Blue Lotus With Alcohol?
Viewed 8049 times since Tue, Nov 30, 1999
Do You Wholesale?
Viewed 1682 times since Tue, Nov 30, 1999
Do You Sell to Minors?
Viewed 6801 times since Tue, Nov 30, 1999
I Need to Lose Weight. Can You Help?
Viewed 6401 times since Tue, Nov 30, 1999
What Gives? - Are You Guys IAmShaman?
Viewed 16191 times since Tue, Nov 30, 1999
What's Your Return Policy?
Viewed 6322 times since Tue, Nov 30, 1999
Where Can I Find More Product Information?
Viewed 6967 times since Tue, Nov 30, 1999